About Us

Who We Are

Hi

We’re Onaji Onaji.com, and we’ve built our business on the simple principle that our customers come first. Our business is retail and we strive to have the widest range of products and the best possible customer service on the South Africa. We’re doing it by employing great people and developing innovative, cutting-edge tech. But that’s what we do. It’s not who we are. We are all about our customers. We want to be the most customer-centric online shopping destination in Africa – to make online shopping so easy and seamless that everyone will feel comfortable doing it. We want to know our customers. We want to be a part of their lives. We want each experience they have with us to leave them with a smile, whether it’s a confirmation email, an added detail on the packaging or even the return of an unwanted or damaged order. Sure, we’re only human and we make mistakes, but when we do, we confront them honestly, openly and immediately, doing everything we can to make things right.
We’re Onaji Onaji.com

Welcome.

Our Destination

Onaji Onaji mission is to be the most customer-centric online shopping destination in Africa, and has built a foundation on the simple concept that the customer comes first.

The success of the business is based on its ability to delight customers with amazing customer service. Onaji Onaji is dedicated to improving the customer experience, from the moment you arrive on the website or app and place an order to when it arrives at your door.

Our History

Onaji Onaji was officially launched in Aug 2023, following the successful acquisition of an existing ecommerce business called Toronero Exec by the Dubai investment firm,.Onaji Onaji is the one of the growing name brand with in ecommerce retailer in South Africa and most innovative ecommerce retailers to become the African continent.

The business was initiated with a simple vision in mind: To be the largest, simplest, most customer-centric online shopping destination in South Africa. We are providing excellent customer services and offering variety consumer demands within 21 departments across Electronics, Lifestyle, Media & Gaming and Fashion.

Our Values

Onaji Onaji is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work.